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S2716DG, I cannot use DP and utilize GSync

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S2716DG, I cannot use DP and utilize GSync

This question has been answered by DELL-Chris M

I cannot use Gsync, I have my monitor connected with HDMI at the moment. Whenever I switch to DP with both hdmi and dp connected the screen freezes, if I restart my pc with only the DP cable connected the screen shows up blank. My GPU is a evga 1080ti ftw3 for reference.

I already disabled power saver mode on the monitor, however when I reboot my pc it still shows the Entering Power Saver mode message. I don't know if that's intended... Help with getting this to work would be appreciated.

Verified Answer
  • Using HDMI to the S2716DG, be sure to download and install the latest Nvidia driver. When done, restart the computer.

    Read through the S2716DG User's Guide.
    Read this.

    * Turn the computer and S2716DG off
    * Disconnect every cable from the S2716DG including the power cable
    * Press and hold in the S2716DG power button for 30 seconds
    * Reconnect the DP to DP cable that shipped in the S2716DG box from the computer/video card DP out port to the S2716DG DP in port
    * Turn the computer on, then the S2716DG
    * Press the S2716DG Menu button
    * Go to Input Source
    * Check DP
    * Exit the Menu. What happens?

All Replies
  • Using HDMI to the S2716DG, be sure to download and install the latest Nvidia driver. When done, restart the computer.

    Read through the S2716DG User's Guide.
    Read this.

    * Turn the computer and S2716DG off
    * Disconnect every cable from the S2716DG including the power cable
    * Press and hold in the S2716DG power button for 30 seconds
    * Reconnect the DP to DP cable that shipped in the S2716DG box from the computer/video card DP out port to the S2716DG DP in port
    * Turn the computer on, then the S2716DG
    * Press the S2716DG Menu button
    * Go to Input Source
    * Check DP
    * Exit the Menu. What happens?

  • Hi Chris, thanks for the assistance. I did as you suggested and the monitor is now working successfully with display port and gsync.

    After turning on my pc it did boot up a black screen again so on the input source menu I checked the option for hdmi (it wasn't connected at this point) then checked display port again.  Hopefully this is a permanent solution and not something I have to do every time I turn on my pc.