1907FP Monitor not getting digital shut-down signal from HDMI digital connection - Monitors Forum - Peripherals - Dell Community

1907FP Monitor not getting digital shut-down signal from HDMI digital connection

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1907FP Monitor not getting digital shut-down signal from HDMI digital connection

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Setup:  Dimension 5150 desktop, Dell 1907FP monitor

When the monitor is connected via the DVI digital white port on the monitor, when the compute powers down, the monitor gets a signal and goes into power saver mode. The on/off switch turns from green to amber. Nothing shows on the monitor.

New Setup:   Inspiron 3668 desktop, Dell 1907FP monitor

When the monitor is connected via the VGA blue port, when the compute powers down, the monitor gets a signal and goes into power saver mode. The on/off switch turns from green to amber. Nothing shows on the monitor.

In trying to get our new Inspiron 3668 to connected digitally to the monitor, we purchased a DVI to HDMI cable. With the digital connection to the Inspiron HDMI port, the monitor no longer receives a power down signal. So when the computer is shut down, the computer stays in Power On mode. n/off button is green vs. amber and self-test shows indicated no signal being received.

How do you configure the digital connection to the Inspiron 3668 to send the monitor a power down signal when the computer is being shut-off?

This appears to be a digital issue with the Inspiron 3668 not the monitor since as you can see above, the Dimension 5150 sent a shut-down signal to the monitor fine with the DVI to DVI digital connection.

All Replies
  • Dell never tested the 2016 3668 with this 10 year old monitor so we cannot replicate. Based on your testing, the HDMI out cannot correctly communicate with the old monitor via the HDMI to DVI to activate the correct power save mode. Use a VGA to VGA cable. Or, attach a newer monitor that HDMI in port to use with the newer computer.