Hello Dell Community,
I just bought a Dell U3214Q. It´s been working great for 5 minutes. Then I disconnected my MacBook, reconnected it again after a while, then the computer just froze straight off, the monitor showed a message of not getting signal from the MacBook and going to power save mode.
At a second try the MacBook just went black and the monitor showed the same error message.
Several reconnects, restarts, booting in save mode and disconnecting the power cable didn't change a thing.
Anyone ever had this sort of issue before or knows any troubleshoots?
I´m using this MacBook click, a Mini DP to DP cable that I tested with another monitor.
Thanks for your help and best regards from Germany,
Dell cannot speak to why the MacBook froze, but the message from the UP3214Q is simply saying it cannot sense a signal from the MacBook. You would best suited to ask the Apple users on their Forum.
Yes/No, does the UP3214Q pass its stand alone BID (Built-in Diagnostic), page 50?
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