Amazon purchase, Monitor, Warranty, Service Tag not seen - Monitors Forum - Peripherals - Dell Community

Amazon purchase, Monitor, Warranty, Service Tag not seen

Peripherals

Peripherals
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Amazon purchase, Monitor, Warranty, Service Tag not seen

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I purchased "Dell S Series S2415H" monitor via Amazon (India). Within a year, it stopped working. When I check the warranty on the Dell site, it says "There is no match for that Service Tag or product ID. Please try again, auto-detect or choose from all products.". How do I check to see if the warranty exists? As in Amazon its says "3 Years Onsite Warranty From Dell Direct ".

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  • As with most reseller sold Dell monitors, the tag could have originally shipped from a different country which is why it is not working on your countries site.

    * Go back to the top of this monitor Forum
    * Open the announcement, "FAQ Monitor"
    * Read through, "Monitor warranties and replacement instructions"

  • Thank you for your information.

    I have registered service tag number in the url provided in Monitor Form.

    1. Can I check the warranty status of monitor in few hours or I have to actually wait for the 15 days.

    2. When can I take this to Dell authorize service center to be inspect and fix the issue?

    In advance thanks for the help again.    

  • Hi Chris,

    Will it take actual 15 days to validate My Service Tag on the dell website as 10 days already passed.

    Thankyou

  • Possibly. Just keep checking.