UP3216Q, Apple hardware, Enable Zonal Color Space, Disable UC (Uniformity Compensation) - Monitors Forum - Peripherals - Dell Community

UP3216Q, Apple hardware, Enable Zonal Color Space, Disable UC (Uniformity Compensation)

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UP3216Q, Apple hardware, Enable Zonal Color Space, Disable UC (Uniformity Compensation)

This question has been answered by Mugzemet
hello,
I recently bought a Dell monitor, UP3216Q.
Here are my Details: SN-04NCD0-74445-71D-104P
Connected to Mac Pro (Late 2013)
Processor: 3.5 GHz 6-Core Intel Xeon E5
Memory: 32 GB 1866 MHz DDR3
Graphics: AMD FirePro D500 3072 MB

I need to set my monitor profile to sRGB, and I did it though the monitor’s menu by going to
OSD (On Screen Display) -Color -Zonal Color Space ) -sRGB.

As soon I selected this profile, I saw a blue frame that I learned later to canel it’s view.
I than noticed that it cuts my screen into vertical 2 parts, one is lighter than the other.

I’m attaching photos I did with my camera (it not visible on screenshots) so you can see the problem. 





I Restet to Factory settings 3 times, but each time I select the sRGB profile, it happens again.

I don’t understand why and how to fix it.

Please Help,
Thank you,
shlomit
Verified Answer
  • I found the solution which was all about the monitor settings. Hopefully, this will help other Apple users. I found it in the User's Guide, page 35. I skipped it earlier.



All Replies
  • Hi Mugzemet,

    Thanks for posting.

    Here is some information you may find helpful: http://dell.to/2vifRBD

    http://dell.to/2vihAa2

  • Hi Robert,

    Thank you for trying to help, but I've already been there. I have emphasis in my original post (in bold) the main issue which is the monitor itself and not the mac.

    I really need help from someone who knows this problem without sending me to various links as I googled for hours without finding a solution.

    Shlomit

  • Hi Mugzemet,

    Have you tried the monitor with a Dell computer?  Does it produce the same results as you are describing?

    Unfortunately we have only done minimal testing with Mac products for obvious reasons so our research is limited.  


  • I'm very disturbed now. I read about this screen in many places. I don't have Dell computer and (in my opionion) I think Dell has to make these kind of test with Apple hardware and software. I will try to see if I can get a refund for it since it is not fitting to my needs.

  • I found the solution which was all about the monitor settings. Hopefully, this will help other Apple users. I found it in the User's Guide, page 35. I skipped it earlier.



  • Thanks for posting the solution so others can find it.