[UP3214Q] Enabling & Setting up MST for 4k 60hz - Help Please! - Monitors Forum - Peripherals - Dell Community

[UP3214Q] Enabling & Setting up MST for 4k 60hz - Help Please!


Dell Monitors, Printers, Projectors, Hardware and Software discussion

[UP3214Q] Enabling & Setting up MST for 4k 60hz - Help Please!

This question is not answered


I received my new Dell UP3214Q today! However, Im struggling to enable 2160p 60hz with mst. 2160p 30hz works easy with dp1.1. Ive enabled DP1.2 on the monitor and in Win 7 Screen Resolution settings im getting and error when I try and extend display to second half - "Unable to save display settings". Ive been messing around for hours and Sometimes on the settings im able to see both halves side by side in mirror mode and sometimes i get one halve 1920 x 2160 and the other 1920 x 1080. Ive installed the monitor drivers. I have 13.2 amd drivers installed. do i have to install the usb cable as well? Ive tried disabling tri fire. What a headache! Please I need help! My system:
asrock extreme 11 x79
32gb 1866mhz ram
3x R9 290X


All Replies
  • I got it going by playing with bezel correction in AMD Catalyst.

  • I got it going by playing with bezel correction in AMD Catalyst.
    * Are you saying you resolved the issue? Explain in detail, "bezel correction in AMD Catalyst".

    Liaison for Desktops, Alienware, Monitors
    Social Media Support

    Drivers and Downloads
    Alienware Drivers
    Alienware Instructional Videos

  • I don't know how to explain it.

    But I was messing around with extending displays and disabling displays in Windows 7 and Same thing with AMD catalyst control panel. Eventually I gave up and reset everything back to standard and started again. So i re enabled MST DP1.2 on the monitor. I then had a stretched 1920 x 2160 image across the monitor. In windows 7 screen resolution - i could see the second half of the display was recognized but I could not enable it or make it my primary etc so i left it as is. I opened AMD CCP and selected create eyefinity display. and the 2:1 arrangement and enabled. But the screen was still messed up. I then went to Adjust Bezel Compensation and adjusted the Yellow triangle so it was uniform. and clicked apply. Then bam I had my 3940 x 2160 image at 60hz.

    Its pretty rough but I'm not risking going through all that again.

    Only thing that bothers me now is when I start windows I see all the post and boot screens but sometimes when windows has loaded I either get the stretched 1920 x 2160 image or a black screen. But its easy fixed with pressing the monitor power button off and on .