U2412M Dell Monitor Driver Installer wont install

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

U2412M Dell Monitor Driver Installer wont install

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Plugged in my new U2412M and followed the instructions to install driver and colour profile. Downloaded a file called "dell monitor driver installer" . On running get this message. In Device manager the monitor is correct identified as U2412M, hit update driver and it went off and found one dell 11/4/11 Ver 1.0.0.0.

The following connected monitors have been detected:
        Dell Plug and Play Monitor - DELA07A

Drivers for the following monitors have been found:
        None

Drivers for the following connected monitor can be installed:
        None

Please connect your monitor before running this program.

Tried going to Dell support site and found a download for new driver dated 22/2/13 A00-00. File is called  DELL_U2412M_MONITOR_A00_00_DRVR_K5Y8Y but when I double click it sort of installed to c\dell\drivers, extracting and then says "close". I went to the folder and clicked the driver installer and this time showed a driver to install which I did however the driver date in device manager hasn't changed.

So firstly why doesn't the install path from the CD work?  USB hub cable definitely working.  secondly have I now got the most recent driver?

thanks

mike

All Replies
  • masplin,

    You have the newest one.

    09/11/12 DELL_U2412M-MONITOR_A00-00_R300816.exe

    02/22/13 DELL_U2412M_MONITOR_A00_00_DRVR_K5Y8Y.exe

    * Open the Device Manager
    * Click the icon left of Monitors
    * Double click the monitor listed
    * Click the Driver tab
    * Click the Update Driver button
    * Click No, not at this time
    * Click Next
    * Dot Install from a list or specific location
    * Click Next
    * Click Don't search. I will choose the driver to install
    * Click Next
    * Click Have Disk
    * Click Browse and navigate to C:\DELL\Drivers\K5Y8Y\WinVista7
    * Click the monitor inf file
    * Click Open
    * Click OK
    * Click Next
    * Click Finish

    * Go back to the same folder, C:\DELL\Drivers\K5Y8Y\WinVista7
    * Right click U2412M.icm
    * Click Install Profile

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