Monitor keeps shutting off.

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

Monitor keeps shutting off.

This question is not answered

My monitor just recently started turning itself off and then it is hard to turn back on. I have a BENQ FP72G+S which I have paired with a Dell Inspiron 530 running Windows 7. Any suggestions would be greatly appreciated.

All Replies
  • jamesp1960,

    * Turn the monitor off
    * Disconnect all monitor cords from the computer
    * Disconnect the monitor power cord from the rear of the monitor
    * Press and hold the monitor power button in for 5 seconds
    * Reconnect the monitor power cord to the rear of the monitor
    * Turn the monitor on
    * The floating red/green/blue/white dialog box should appear on screen against a black background and the monitor should not shut off
    - If it FAILS, the monitor is defective
    - If it PASSES, the culprit is either the video card driver, the video card, or the cabling

    (Liaison for Desktops, Alienware, Monitors)
    Would you like to be a Dell Community Rockstar?