Monitor flashes on boot up then goes blank

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

Monitor flashes on boot up then goes blank

This question is not answered

When I turn on my monitor (E176FPf), it will flash the windows logo then go dark.  I have tried the self-test, but again it just briefly flashes the self-test screen then goes black.  What do I do?  Monitor is only 2 years old nd has never been dropped or subjected to any abuse.  I have also tried different cords, unplugging, etc

 

Thanks

All Replies
  • Get it replaced. If you only have a monitor order number, you should contact Customer Service. If your monitor was purchased tied to a Dell PC, contact Technical Support. They will need the following -
    Name:
    Email Address:
    Shipping address:
    Phone number:
    Monitor Order number or PC Service Tag number if purchased with a PC:
    Monitor 20 digit PPID number found on the back on a label or on the slider card on the left rear:
    Reason: Fails Self-Test Feature Check

    (Liaison for Desktops, Alienware, Monitors)
    Would you like to be a Dell Community Rockstar?