1703FP broken???

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

1703FP broken???

  • Hi all, I start up my computer and the monitor comes on fine for about a second and then goes completely black, yet the power light stays green. If I turn off then on the display again, it will come on again for about a second and then switch off (well, blackness, anyway). This happens for both the analogue and digital cables (and, of couse, I don't use them simultaneously).
    I tried my friend's 1703FP with my setup and it's working fine.
     
    Anyone have any ideas?
     
    Thanks for any help,
     
    Sean
  • J I N X,

    Thank you for using the Dell Community Forum.

    Here are some things to try and resolve the issue with the monitor.

  • Ensure monitor is in proper video mode
  • Ensure video cable connection to computer and to the flat panel is secure
  • Perform monitor reset
  • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode

#iwork4Dell

  • How do I do the following?

    # Perform monitor reset
    # Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode

    Thanks.
  • J I N X,
     
    Click the link below for instructions on using the monitors controls.
     

    #iwork4Dell

  • I'm experiencing the same problem/defect with a newly arrived 1703FPt. The power LED seems to properly function; I get a quick flash of signal when booting, then drops to black.

    The OSD menus don't appear. The self-test graphic doesn't appear.

    Is there some magic reset hardware button combination? Can't use the factory reset command if I can't see the OSD.

    Thanks

  • I called Dell tech support today and they don't know what the problem is. Luckily it's still under warranty so they're shipping me out a replacement on Monday!