Banchetto 101 Case-Less System
eVGA 780i Mobo
eVGA 295 GTX Video
8 Gb Corsair Memory
Thermaltake TRUE Black CPU Cooler
VelociRaptor 10,000 rpm HD
Windows 7 RC 7100
I was looking at a LED TV that I found at Best Buy for $700 less, and they only offered me $100 off their price. The Dell price was already $200 more than the Best Buy regular price. I advise EVERYONE to look at other sites for their electronics before trying to get a price match from Dell. I'm sure this post will get deleted as Dell does not want any negative publicity----and if you see this Dell, email me with a real price match you cheapskates.
Dell doesn't have to price match a retailer. Why would they? If a retailer decides not to carry an item any more and gives it a clearance price at less than cost, what is Dell's motivation to match it? If Best Buy has it for cheaper, buy it from Best Buy and feel lucky for the deal. Sometimes the customer wins buying direct, sometimes the customer wins buying through a reseller/retailer.
To Dell's credit, they allow criticism on their forums. They won't delete it if you are a grownup about it. Yours seems "ok". Since Dell does not regularly participate on these forums, they won't see or comment on this - you'd need to contact Dell directly if you need a response from them.
I read his post. There is not a Forum violation. The only question I had was why reply to a thread that is 3 months old? Should have started a new thread on the Customer Care board.
The Dell policy is as follows =* Dell does not "price match" to retail store prices* We only "price match" when the price on Dell.com drops within 30 days of your purchase from Dell.com on select products
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I bought a monitor from Dell on Nov.2, and they had a 25% off sale starting Nov.11. I asked if they would price match, and the guy I spoke with said "no." So I guess a sale is different from a price dropping.