Toner Exhausted Message Dell 1235CN

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Peripherals
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Toner Exhausted Message Dell 1235CN

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I bought a new yellow toner cartridge a few months ago and it now has a "Toner Exhausted" Message.  I know there is still plenty of yellow toner still in the cartridge as I barely use color printing.  Does anyone know how to get rid of the message and keep printing?  Is there a way to get rid of the message without buying a new toner cartridge? I would greatly appreciate the help.

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  • Hi LettuceInspire,

    I hope that the toner you purchased recently is a Dell branded toner. The message "Toner Exhausted" appears when the Toner cartridge is completely empty, and your printer stops printing. Since you say that it is not empty I can suggest that you go ahead and reseat the Toner cartridge. The follwing link will help you to open the manual:

    http://dell.to/QYX3Oc

    Please refer to page 53 for removing and installing.

    I hope this helps.

    Please let me know in case of any queries.

    Thanks and regards
    Harish R
    #iworkfordell

  • Thanks for the quick reply.  I ended up purchasing a new yellow toner.  I don't think the toner was genuine Dell.  In the mean time, is there a way to just print in monochrome.  Can I turn the color function off and just print in black and avoid the toner exhausted message? Your help is greatly appreciated.

  • Hi LettuceInspire,

    I did research your query and the Dell 1235CN doesn't have the option to print in Monochrome. You can check the features of the printer in the following link:

    http://dell.to/QYX3Oc

    Please let me know in case of any queries. I will be glad to help you.

    Thanks and regards
    Harish R
    #iworkfordell