I bought a new yellow toner cartridge a few months ago and it now has a "Toner Exhausted" Message. I know there is still plenty of yellow toner still in the cartridge as I barely use color printing. Does anyone know how to get rid of the message and keep printing? Is there a way to get rid of the message without buying a new toner cartridge? I would greatly appreciate the help.
Hi LettuceInspire,I hope that the toner you purchased recently is a Dell branded toner. The message "Toner Exhausted" appears when the Toner cartridge is completely empty, and your printer stops printing. Since you say that it is not empty I can suggest that you go ahead and reseat the Toner cartridge. The follwing link will help you to open the manual:http://dell.to/QYX3OcPlease refer to page 53 for removing and installing.I hope this helps.Please let me know in case of any queries.Thanks and regardsHarish R#iworkfordell
Thanks and Regards,Harish RDell Social Media and Community ProfessionalOrder Status : http://dell.to/1fgKSTrDownload Drivers : http://dell.to/1hcxG98
Thanks for the quick reply. I ended up purchasing a new yellow toner. I don't think the toner was genuine Dell. In the mean time, is there a way to just print in monochrome. Can I turn the color function off and just print in black and avoid the toner exhausted message? Your help is greatly appreciated.
Hi LettuceInspire,I did research your query and the Dell 1235CN doesn't have the option to print in Monochrome. You can check the features of the printer in the following link:http://dell.to/QYX3OcPlease let me know in case of any queries. I will be glad to help you.Thanks and regardsHarish R#iworkfordell