V515 under Windows 8 not working

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

V515 under Windows 8 not working

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I'm unable to print to my Dell V515w printer after Windows 8 upgrade. Has anyone succeeded in getting this to work?

All Replies
  • Hi griverajr,

    To understand the issue further, please let me know after upgrading the operating system to windows 8 have you installed the printer V515W drivers in the computer?
    What is the connection type that you are using to connect the printer and the computer (wired/wireless)?

    Please reply for further help.

    Thanks & Regards,
    Nikhil D
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

  • griverajr,

     

    Wen you upgraded to Windows 8, if this was a Dell computer, did you install the drivers in the correct order? How to Download and Install Drivers in the Correct Order

     

    Looking at the Microsoft Windows 8 Compatibility with Dell Printers I see that your printer is compatible. Did you try the Vista drivers in the Vista SP2  Compatibility mode?

     

    If you need further assistance, DELL-Nikhil De can assist you.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • I attempted to reload the Windows 7 driver for the V515W printer but Windows 8 would not allow it. It basically stated that the driver would not work with the OS. Dell is working on Windows 8 drivers and according to them they should be available soon.

  • I am having the same problem.  I am very disappointed that Dell has not provided the necessary drivers by now.  They have known that Windows 8 for quite some time.

  • Hi griverajr/ Madgolfer3,

    You can try installing the windows 7 64 bit drivers for the printer to work with windows 8 operating system, do not use Driver cd for the printer, please use this link: http://www.dell.com/support/drivers/us/en/555/DriverDetails/Product/dell-v515w?driverId=M0H6C&osCode=W764&fileId=2905994913

    1)      Click the above link, select drivers and downloads from the option and the page looks as follows:

    2)      From the select Download file.

    3)      Once the download is completed, run the driver file.

    4)      Follow the on-screen instructions to complete the installation.

    5)     Restart the computer.

    Now check the functionality of the printer.

    Note: Only basic functionality of the printer will work as the driver is not completely compatible with Windows 8.

    And yes if the above steps are not working then please wait until the V515W driver for windows 8 is launched.

    Please reply for any help.

    Thanks & Regards,
    Nikhil D
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Dell Support videos click Here

  • Nikhil,

    As I stated earlier you can't install the Windows 7 64 bit drivers. After files are extracted I get the message:

    INSTALLATION ERROR

    Your operating system cannot support the Dell V510 Series printer. Installation cannot continue.

  • I'm having the same problem. Apparently Dell doesn't understand that instead of telling us to use incompatible drivers, they should have already released updated drivers for Windows 8. I can't imagine that process being so difficult that we are still unable to use our printers 3 weeks after Windows 8 was officially released. Shouldn't someone have been working on this months ago?

  • Dell will be releasing Windows 8 drivers for this printer, release date unknown.

     

    Please check back.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • I am having the same problem. I did load the Windows 7 drivers. I can fax, but printing functionality is limited. I can't wait for them to upgrade the Windows 8 drivers. They should have been in Windows 8 when I got it. 

  • jimwilson81,

     

    Windows 8 drivers for your printer are coming, release date unknown. Please check back.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • my dell is v510 wireless and it does not communicate with windows8

     

  • frank re,

     

    Did you try the Windows 8 drivers? Dell should have released them or will very shortly.

     

    What virus program and firewall are you using? If you are using Windows Defender, then try...

    Allow Printer past Microsoft Essentials, the instructions should be similar.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • I don't see any Windows 8 drivers out there for the V515 which would be the same for the V510. I'm not sure what the delay is. I see them out there for the V525. I'm tired of having to transfer things I want to print to my Windows 7 work computer.

  • griverajr,

     

    My sources told me they should be out shortly. I was hoping they would be out but maybe because of the weekend, it may go into the next few days. They had to wait for the printer manufacturer to release them. I'm hoping sometime this week.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • I see the Windows 8 drivers for the V515 printer listed but you can't download them.  I get  .

    Notice  

    Sorry, the requested file could not be downloaded. What's going on?