Dell 2350dn has blotches on the edge of the page.

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

Dell 2350dn has blotches on the edge of the page.

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I am experiencing small ink blotches on the edge of the page when I print a page.  The cartridge is original dell product; I have already removed and re-inserted the toner cartridge. I noticed no bits or pieces of paper in the printer. Before calling Dell to RMA the cartridge, I wanted to see if anyone else had this problem.

Thanks,

 

Paducah

All Replies
  • Hi paducah,


    This seems like an issue with the print head or the nozzle. Firstly, do try cleaning the print head and the nozzle.  Please find the below mentioned link to download the “User Guide” for this printer. Once you download the Manual please open the same and find the header “Troubleshooting”. Please find the instructions on how to clean the print head under the header “Printing issues”. You can also refer to the topic “Toner setting” in case the cleaning print head and nozzle doesn’t work.


    http://support.dell.com/support/edocs/systems/2350D_DN/en/index.htm


    I hope this helps. Please do write back in case you need any further assistance on the same.


    Thanks & Regards
    Swapnajan MC
    #iworkfordell

    Thanks and regards,
    Swapnajan MC
    #iworkfordell

  • Thank you, it is appreciated

    Paducah

  • I tried the link and it does not work; I have not been able to find the user manual for this printer on the web,  I am only able to receive a brochure or a qick start guide. Does any one know where I can find a troubleshooting or user manuel for the Dell 2350dn?

    Paducah

  • Hi Paducah,

    You can download the User Manual file by clicking on "Download" below CHM:
    http://support.dell.com/support/edocs/systems/2350D_DN/en/index.htm 

     Please reply if you need further assistance.

    Thanks and Regards,
    Rajath N
    Dell Social Media and Community Professional
    Order Status : http://dell.to/1fgKSTr
    Download Drivers : http://dell.to/1hcxG98