Dell v715w prints a blank page before every print job

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

Dell v715w prints a blank page before every print job

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Had issues yesterday.  Print jobs stuck in queue and nothing would get rid of them.  I tried reboots and power cycles, but ultimatley removed the printer and reinstalled.  Since, every print job starts with a blank page.  Any ideas how to fix that?

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  • Hi,

    Welcome to the dell community.

    can you please print a test page from the printer itself and see if it prints properly.

    please follow the below steps for the same :

    Push control panel button ( wrech) on printer and use the arrows keys and select maintenance. in the maintenance menu you should be able to find print test page option..

    Please revert back with the result.

    Sumesh

    Dell | Social Media Outreach | Global Social Media & Community

    Regards,
    Sumesh
    Dell | Social Media Outreach | Global Social Media & Community

  • JulieIsaac,

    Try running Delete Print Jobs to remove any stuck print jobs from the queue.

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • It is problem by the printer toner.Two main reasons blank pages after print.

    Firstly your toner can be empty.

    Secondly toner chip can be damage.