V715W Print Job hung up in queue; can't delete from queue

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

V715W Print Job hung up in queue; can't delete from queue

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I have a print job hung up in the queue, but no matter what I have done, using the Printer Manual instructions, I can't delete the job.  The message says the print job is being deleted, but nothing works.  I have unplugged everything countless times for the past 3 days.  Do I need to delete the printer drivers and reinstall them?

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