I have an AIO 926 printer that I am using with Windows XP that will not print. I have uninstalled the printer and reinstalled it and my documents simply sit in the print queue. I have tried updating the drivers but honestly I am not sure I am even updating the right ones.
First run Delete Print Jobs to remove any stuck print jobs in the queue.
Disconnect the printer.
Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.
Restart your computer.
You can then install the printer using the printer disk or download the drivers from Dell's website. Install the drivers. You'll get a message, the printer is not connected. Connect the printer at this time(powered on)
Links to the patch/drivers can be found at...
Dell 926 Photo All-In-One Printer owners thread (W7)
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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