Do I need to install both the color and black printer cartridges to print in black and white?
Yes the cartridges have a sensor in them, so they both need to be installed.
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015