I have the AIO 966 printer install on my computer recently upgraded with windows 7. I downloaded the software on Dell.com cause lost the cd that came with the printer. Everything works fine except it won't scan to ms word, missing OCR aplication. Can I doanload this aplication somewhere? I really need this to work. I call Dell and that was not much of help. Is there a way to get this to work? Please help me.
Since you said you lost you printer CD, then try using Simple OCR. It should wqork nicely with your printer. You might have to install it in the Compatibility Mode
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015