I had an error 502 and tried to move over ink cartridges and the encoder strip came off. Can someone PLEASE show me a diagram or explain to me where it goes on the right side. I know where on the left side. Please ADVISE!!!!!!!
Closest picture with instructions can be found at...
Cleaning the encoder strip (Loud bang from printer carriage)
I would disconnect the printer. Download the patch to remove it. Make sure the printer is un-installed, restart your computer.
Use the instructions located at...
A940 All-In-One Printer owners thread (W7)
To reinstall the printer.
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015