DELL AIO 926 Faxing Problem

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

DELL AIO 926 Faxing Problem

This question is not answered

I have been trying to fax all day, literally. Initially it was "Cannot Communicate with PC fax-modem" due to drivers not recognizing the modem. After troubleshooting and uninstalling and reinstalling I finally got the Dell Fax Solution Software program to load as well as locate a modem on COM port 3. While I feel successful to get this far the fax still failed. When trying to go from 0% to 100% the sending does not go past 0% and the reason returned is "Failed to connect". The report I create says "No Dial Tone". My modem is Conexant D850 56K v.9x DFVc modem but reads as SoftK56V_B2.1_V7.06.00.50

Please help and thanks in advance.

All Replies
  • MsnikkinM,

     

    From googling, it looks like the drivers might be called SoftK56.

     

    I did find THIS if you want to try installing the driver and application, it might just be what you're looking for.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Thank you Rick for the link to the driver and application. I downloaded both and it didn't say I had them already. It's amazing how much stuff can be missing in the program. I'm very grateful guys like you are on here. Have a great day!!!

    Nikki