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DELL AIO 926 Faxing Problem


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DELL AIO 926 Faxing Problem

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I have been trying to fax all day, literally. Initially it was "Cannot Communicate with PC fax-modem" due to drivers not recognizing the modem. After troubleshooting and uninstalling and reinstalling I finally got the Dell Fax Solution Software program to load as well as locate a modem on COM port 3. While I feel successful to get this far the fax still failed. When trying to go from 0% to 100% the sending does not go past 0% and the reason returned is "Failed to connect". The report I create says "No Dial Tone". My modem is Conexant D850 56K v.9x DFVc modem but reads as SoftK56V_B2.1_V7.06.00.50

Please help and thanks in advance.

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  • MsnikkinM,


    From googling, it looks like the drivers might be called SoftK56.


    I did find THIS if you want to try installing the driver and application, it might just be what you're looking for.





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  • Thank you Rick for the link to the driver and application. I downloaded both and it didn't say I had them already. It's amazing how much stuff can be missing in the program. I'm very grateful guys like you are on here. Have a great day!!!