DELL PHOTO 926 ALL IN ONE DOESNT SCAN IMAGES PROPERLY

Peripherals

Peripherals
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DELL PHOTO 926 ALL IN ONE DOESNT SCAN IMAGES PROPERLY

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Hell everybody, I have a Dell photo 926 all in one and when I scan something like a certificate and open it with microsft word the images on the scanned certificate are all scrambled what am I doin wrong?

All Replies
  • TMT102065,

     

    When you scan the document to Microsoft Word, are you using the Dell All-In-One Center to do this?

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Hi Rick,

    THANK GOD YOU REPLIED!,,And yes I am using a Dell 926 all in one and when I scan a document that I need to edit I am getting all kinds of symbols and gibberish everywhere. I did see another article on here that said go to enhanced search and I did add adobe, but when I try to scan there is says something about a corrupted file and something about email?, I am sure there is a way to scan a document that I need to edit ?,,,,PLEASE HELP ME !!

  • TMT102065,

     

    You do have the OCR Program installed, correct?

     

    If so, you need to add Microsoft Word to the list of applications to send scans to, default .rft

     

    Update list of applications to send scans to

     

     

    Scanning


    Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.


    Scanning wirelessly, use the scan buttons on the printer.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Hi Rick,

    How do I find out if the OCR program is installed properly?, I have Vista on my XPS 410 system. All I need to do is change a date on a document and then reprint with corrected date and when I scan the images turn into symbols,gibberish. What on earth is wrong?

  • TMT102065,

     

    Start, all programs, Abbyy fine reader, open the program. If it's there and you didn't open it before, then you might have to do the agreement. Register the product and tell it came with your Dell Printer. You will probably be prompted with a way to update the program.

     

    If the pprogram did not install, then try using Simple OCR, it should work nicely with your printer.

     

     

    Rick 

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Rick,

    The only program I could save the document and all the images was to Adobe reader but this program will not let me change anything?,,HELP

  • TMT102065,

     

    I scan my photos to IrfanView, but have also scanned to paint. I have scanned some document to  Open Office. You need to use the Dell All-In_one Center to scan to Microsoft Word, make sure the file extention is .rtf

     

    How to add Microsoft Word to the list of applications is listed below. It usually will scan all pages first, then open the OCR Program and then it will open Word with your text, at least it does for Open Office.

     

    1. Open the Dell All-In-One Center.
    2. Click the Scanning and Copying tab.
    3. Click See More Scan Settings.
    4. Click Advanced.
    5. In the Advanced Scan Settings dialog, under Software Applications, click Edit (update the list of applications to send scans to).
    6. In the Edit Scanning Application List dialog, click Enhanced Search.
    7. Select an application from the New Applications list and click Add.
    8. In the Modify Application dialog, click Add and select the file type; then click OK.
    9. Click OK.
    10. Repeat steps 7-9 to add any other programs you want to send scans to.
    11. Click Done.
    12. Click Close.
    13. Click OK.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Rick,

    Still having the same trouble, words all scan properly but the images are turned into symbols and gibberish. I need help!!

  • TMT102065,

     

    I have my printer using a Dell Wireless Printer Adapter 3300, so I cannot look at the Dell All-In-One Center settings. Look in the Dell All-In-One Center and click on scanning and copying there should be a setting to choose Color Photo, that's the setting I use. I installed the drivers for USB Cable and then my battery died, so I hope I have all the information that I wanted to include. 

     

    Look in the 926 manual and see what they suggest.

     

    Try scanning the document to Paint or similar program, I use IrfanView

     

    I then would cut the image(s) out of the document I need and save them seperately. The using the scanned document, try deleting the gibberish and then insert the image(s) to the document.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!