New XPS M1330 laptop, Windows Vista Home Premium 64-bit. Downloaded 64-bit Vista driver for Dell 725 printer. Plugged printer into laptop USB port, software installed, alignment page printed, tried to print Test Page from Setup Complete window and get error: "Communication Not Available. The printer cannot communicate with the computer. Please turn on "Enable Bidirectional Communication" setting in the printer properties dialog." I check the "Enable bidrectional support" box on the Ports tab of the printer properties dialog, click Apply, click OK. Still get the error. Go back to printer properties and the box is unchecked. Tried multiple times, same result.
Try re-installing the printer using the instructions below and see if it corrects the issue you're having.
First, let's make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and the latest Java.
Disconnect your printer. Download and run this patch to completely remove the printer from your computer. Run the patch until it prompts you to restart your computer.
Restart your computer.
Download the proper drivers.
Vista 32-bit Drivers
Vista 64-bit Drivers
All other drivers
Install the proper drivers. You'll be prompted when to connect your printer(powered on)
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
I followed the above steps with one exception. The link to Vista 64-bit Drivers was the Japanese version, I used the English version that I had originally used. It's now working, thank you very much.
GREAT JOB! Glad you got it working. Finding the 64-bit drivers is a little tricky and I didn't realize that they were in Japanese. If you can remember, could you post the link to the English Drivers for the 725 printer.