AIO Printer 922

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

AIO Printer 922

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I am unable to scan with AIO 922. I press the Scan Button and nothing happens. I also cannot open the AIO 922 Center. I have no printing problems. Appreciate your help.

mnghiem

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  • mngheim,

     

    Some where along the line, something happened to the drivers, causing the Dell All-On Center to malfunction. The only way to get everything back working is to re-install the drivers following the instructions below.

     

    Please follow the instructions below and the printer should install for you. Please make sure you have all Windows Updates, especially .net framework(needed to run many applications) and the latest Java.

     

    Disconnect your printer. Download and run this patch (a MUST with Vista machines) to completely remove the printer from your computer. Run the patch until it prompts you to restart your computer.

     

    Restart your computer.

     

    Download the proper drivers

     

    XP Drivers

     

    Vista 32-bit Drivers

     

    Vista 64-bit Drivers

     

    All other drivers

     

    Install the proper drivers. You'll be prompted when to connect your printer.

     

     

    Scanning

     

    Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

     

    Scanning wirelessly, use the scan buttons on the printer.

     

     

    Rick

    #DellRockStar

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    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

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