Dell A10 924 does not print

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

Dell A10 924 does not print

This question is not answered

Ok...This is unusual.  I can scan and copy and print from the unit.  I can scan and copy from the computer.  However, when I want to print from the computer to the printer, it shows"printing" in the prnter window- but does not print.  I uninstalled software.  I even attached to another computer.  I did receive one weird error when I powered off - 0x3A1F.

Any suggestions???

All Replies
  • gdaddies,

     

    Try re-installing the printer following the instructions below and then tell me what happens. Go to Windows Updates and make sure you have the custom updates, especially .net framework, needed to run many applications. Also make sure to get the latest Java.

     

    Disconnect your printer. Download and run this patch to completely remove the printer from your computer.

     

    Restart your computer.

     

    Download the proper drivers.

     

    XP Drivers


    Vista 32-bit Drivers


    All other drivers


    Install the proper drivers. You'll be prompted when to connect your printer(powered on)

     

    Scanning

     

    Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

     

    Scanning wirelessly, use the scan buttons on the printer.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!