photo 926 printer wont scan

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

photo 926 printer wont scan

  • tried to use scanner for first time and wont scan..have updated os to vista after i bought computer with xp..print works..copy works...but wont scan downloaded patch from dell 
  •  

    How are you connected to the printer? wired of wireless?

    If wired, disconnect your printer. Go to start/programs/Dell printers and un-install your printer.

    Restart your computer.

    Now go to drivers and downloads/select product/printers/select your printer.

    Install your printer. You'll be prompted when to connect it.

    If wireless, fix your network first.

    Update the firmware in your wireless router. Manufacturer's website, make & Model needed.

    Broadcast SSID(You may want to change this to make it easier to connect)

    Use WPA security

    After router is done, now setup your wireless print server/printer.

    If wireless printer server is used, Plug USB cable into computer and print server. Insert the print server disk. Choose Network, then choose print server and follow the instructions.

    Now setup the printer.

    Now go to drivers and downloads/select product/printers/select your printer.

    Install your printer. Choose Network. Install the drivers.

    Everything should now work.

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Thanx for the help it seems to be workin.......very kool thanx again for ur help!!!:smileyhappy:
  • just got my scanner problem now it wont print plz help!!!