720 printer is printing blank pages

Peripherals

Peripherals
Dell Monitors, Printers, Projectors, Hardware and Software discussion

720 printer is printing blank pages

  • Hello,
     
    I have a Dell 720 Photo Printer. When I try to print , it seems as if it is printing correctly (the ink cartridges move back and forth, the paper goes through, it sounds normal) but only blank pages emerge. I went through every option the troubleshooter suggested from checking connections and printer settings to running maintenence and nothing worked. I supposedly have a full color ink cartridge and half of my black cartridge. Does anyone have any suggestions? Could I possible have a defective ink cartridge? The black one does feel very light although it is reading half full. I am reluctant to order a new one if it really is something wrong with the printer instead.
     
    Thank you for your help.
  • Ink cartridge nozzles can become clogged if not used for a while and if they are clogged it can show up as printing blank pages.  One possible solution is to soak the nozzle end of the cartridge(s) in a shallow pan of warm (not hot) water for about 10 or 15 minutes then blot the nozzle end dry (you should see some ink on whatever you use to blot the nozzles), reinstall and try printing. 

    I am not a Dell Employee

    Dell forum member since 2002

    Home Built PC with Gigabyte GA-Z77X-UD5H motherboard, i7 3770 CPU,  Windows 7 64 bit Home/Win 8.1.  SSD drive.  Sonar X3c 64 bit Recordng Software.

     

    Member of Nashville based R.O.P.E.

  • Thanks, I'll give that a try.
  • I have the same problem with my printer. I was told that ink cartridge trick before and I've tried it but it hasn't helped. Any other ideas?