Bill, thank you for the reply.
I just looked up the warranty, and it is expired as of 10/26/2006
This is very disappointing to have a hardware failure after only 467 pages. The printer is practically still brand new.
But, thanks for the info. I have to decide what to do next, whether to risk buying another new Dell printer or look elsewhere. I'm just surprised that after 467 pages this brand new printer has a hardware failure 9 months out of warranty.
Could you please give me a contact name and number at Dell, and the part numbers I need to order?
I appreciate your help.