Does anyone who has experienced this problem have any suggestions on how to resolve or correct the problem - other than getting a new cartridge? I just opened a new cartridge, placed it in, and the same message exists - so my suspicion is that it's not the cartridge. That being said, I've not seen any suggestions on what else to potentially try - other than new cartridges (which, in my case, are not yet making a difference).
Is it possible the contacts are dirty, or need cleaning? Or something out of alignment? I'm not able to "align the cartridges", because it won't stop complaining about the "Right Cartridge Incorrect". It's somewhat maddening - any suggestions are welcome.
I am also having the same problem. But my question is "can you use a Lexmark cartridge in place of the Dell?