Hello, I am trying to install my Dell AIO 962 printer in Windows 7 HomeBasic 64B. I'm using the driver for Widows Vista 64 B. Run the Setup.exe andWhen you are finished, next to the printer icon, I get a yellow trianglewith an exclamation point.
You need to disconnect the printer. download and run the patch(printer cleanup utility) until it prompts you to restart your computer.
Restart your computer. make sure the printer is removed. Manual Printer Driver Removal
Install the Vista 64-bit drivers in the compatibility mode. Instructions to install in the compatibility mode, the patch and the drivers can be found at...
962 All-In-One Inkjet Printer owners thread (W7)
Let me know what happens.
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015