I get the message "Check inside the printer for obstructions, then press " and it shows the check mark I have looked inside and there is nothing obstructing it. Also, it wasn't opened since it was last used. What has happened since I last used it to cause this error message? Do I have to ship this thing in over a faulty message?
If the printer is new or it's still under warranty, then contact Dell for information on what to do. In most cases, printers that I usually hear about here are older printers. If this is an older printer, then follow the instructions below.
Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. This will reset any error messages the printer is getting. Plug everything back in. Do you still get the error message? If so, then open the printer with the power on and reseat the Dell Series black ink cartridge. Do the same for the Dell Series color cartridge. Close the printer and it should try to print an alignment page. Any error messages.
Last thing to try is to clean the encoder strip. Instructions below.
Clean the Encoder Strip
It is possible that dust can gather on the encoder strip which will make it very difficult for the printer to determine where the carriage is on its track. To clean the encoder strip, perform the following steps:
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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