I have a AIO 948 Printer, and when I try to scan something to my computer it says "Downloading Applicaiton List". It sits there for about a minute and than eventually says "Cannot retrieve application list". Anybody know how to fix this?
Check your settings for...
Enable Bidirectional Support/Enable Biodirectional Support
Check your virus programs and firewalls for communications. You have to scan from the printer, wireless and from the computer with the USB connection.
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
I had the same problem with my Dell V310 printer and Rick's suggestion took care of the problem! Thank you!
Glad you got it working! Thanks for posting back.