Absolutely loved this printer. That is until one of those plastic bands that control the movement of the print cartridges came off (loose). I need some advice as to how to re-attach it and what to re-attach it to. My warranty has expired, so Dell itself is no help and it seems like it would be a simple fix if I knew what the insides looked like and where things went. Any help out there?
There are two clear plastic strips that run behind (and possibly through) located behind the print cartridges. One of these has come loose. The other is still intact. However, since I can't directly see the inside (how hard will this be to take apart?) I don't know where to re-attach this strip.
In the meantime, there is no movement. The one time I thought I had it connected, I started to print and with a very loud, scary, bang, it of course stopped. I do not want to do any more damage to it.
Here are instructions on how to clean the encoder strip and how to detach and attach. Hope this helps.
Clean the Encoder Strip
It is possible that dust can gather on the encoder strip which will make it very difficult for the printer to determine where the carriage is on its track. To clean the encoder strip, perform the following steps:
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015