Picking up an old, but still valid thread. I'm having the same issue in 2009. The latest software application, utilities, and drivers all come as a package and automate the entire install. No "Fax 966" shows up in the printers and faxes list, hence you can't fax directly from word or any other program. The new install is all or nothing, one can't just take the "driver" if you will, or at least I haven't found a way.
Are you saying to go back to the original driver and app software to get this key feature?
I'd appreciate insights from any and all!
What operating system does your computer have?
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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I am now having the same problem. I am running xp pro. From what i can tell the drivers on the disc only include for printing and scanning so i cant manually install the fax. Does anyone know of a driver file for the fax or which file it uses?
You can try...
As for faxing, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the Fax Folder. In the Fax Folder, right click on setup.exe and left click run as administrator. This will install the Fax program.
or BVRP PhoneTools for Faxing
#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
Thanks alot for replying Pudgyone. i did try the fax tools put it only installed the dell 2 fax software not the driver i needed. I think the bvrp one will work when i install that should i just point its driver to the usb port for the printer?