We connected the Serial Console to a new switch, but did not respond fast enough to the setup wizard (you only get 60 secons!) so now we are in trouble.
Having scoured all the manuals, there seems to be no way to run it.
Looking at the rather poor CLI reference, it is not clear how one sets the management IP so we can use the web interface.
Every command we try gives an error. E.g.:
>enableUnknown parameterMay be one from the following list:debug help
>loginUnknown parameterMay be one from the following list:debug help
>configureUnknown parameterMay be one from the following list:debug help
This does not work. The switch just gives the ">" prompt not "Console>".
When we try any command, including: enable, config, configure, login etc. it just says:
Reset button just reboots, does not run the wizard again.
Just tried holding the reset button down for 30 seconds. This seemst have done the trick. Now get the wizard again. Shame this is not in the Getting Started guide.
Still stuck with the "dead" ">" prompt though, so cant actually manage the unit via CLI.
The command to change the ip address is as follows, from page 600 of the owners manual.
Console(config)# interface vlan 1
Console(config-if)# ip address 188.8.131.52 255.255.255.0
But if the system is no letting you gain access to the user exec mode, and there is no active configuration on the switch, you may want to try using the reset button to reset the switch and start the wizard over again. Information on this can be found on page 36:
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Daniel Covey Dell EMC | Enterprise Support ServicesGet support on Twitter: @DellCaresPRO
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When going through the wizard did you setup the user account privilege level?
What the output if you do a ? Or help ?