I have a Dell Inspiron that came with Windows XP. After getting viruses and Malware I wiped the drive. I replaced XP with Vista because that is the only OS I had available. Now everything on My Inspiron works beautifully except for the Wireless card. I have downloaded the driver but it still does not work. The blue light does not come on on My wireless switch. Under Device Manager tab the other devices tab had a YELLOW ! on the Network Controller ...when I open that tab it is empty ....Please help...My warranty is expired and Dell wants $83.00 to tell me how to fix it over the phone .
I would suggest you to uninstall and re-install the wireless card driver on the system. Please follow the steps mentioned below to uninstall the video card.
After the uninstall finishes restart the system. Then re-install the wireless card driver on the system for issue resolution. Please enter your service tag # on the link below, select the OS, then download the wireless card driver from Network section onto the system and install it.
Please let me know if this helps.
Thanks and Regards,Ravi Chandra BC#iworkfordell
Did not work. This is the message that I get.
Compatibility issue between wireless network card and Windows
Your wireless network card has stopped working properly because a compatible driver isn't available for this version of Windows.
Because this device isn't compatible with this version of Windows, and there are no solutions available for this problem, we recommend that you contact the manufacturer of Dell Wireless 1395 WLAN MiniCard.
My question is can I purchase a card or driver to fix this problem ?
I would like to know did you use Dell OEM Windows Vista reinstallation disc to install the operating system on the computer. Also, did you install 32 bit or 64 bit version of Windows Vista?
Please send me a private message with the system service tag of the system so that I can check for the Wireless card driver and provide you the correct driver. Please click on my name and click Start Conversation to send me a private message.
I messaged you my service tag. I installed a Vista Home Premium. I bought this from Best Buy. It was not a Dell disc.