my laptop was working normally and my connection to any wireless network was just fine till the wireless adapter started turning itself off so I just turned it on again.. An hour ago, it just could not connect to any wireless network and whenever I try to connect to the internet wireless-ly, I can't as it says, no connections are available while there actually IS available connections.
when I troubleshoot the problem, it says, "windows cannot resolve wireless connectivity issues"
The wireless network adapter is NOT turned off! and I have just set it to maximum performance in both "in battery" and "plugged in" modes. but in vain..
I do not know what the problem is and I do not know how to solve it :/
I can connect to the internet via a "cable". and the wireless LED is ON in the router as my phone and all other PCs in home can connect to it.. except for my laptop..
Thanks in advance..
My laptop os Dell inspiron N5110
Please, let me know if you need to know any further information so I can fix this problem..
I am using NORTON Antivirus.
I headed to the "device manager" and:
I uninstalled the network adapter named "Dell Wireless 1702 802.11b/ g/n
then I pressed "scan for hardware changes" and it installed it again but nothing happened.
I restarted the laptop and then I COULD CONNECT TO THE INTERNET!
I am still a complete ignorant what and why was that..
I am so sorry for the disturbance over here..
What virus program and firewall are you using?
Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.
Can you also run Network Interface and post that information back here.
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
Go to Drivers & Downloads enter your service tag number, then select your operating system. Under Network, download and install the latest drivers.
Try these tweaks....
Start, control panel, device manager. Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.
Go to the power options, and changed the Wireless Adapter Setting, from Maximum Power Setting to Maximum Performance.
I didn't know my computer could turn off wireless to save power!
Wow! Thank you, RockSt☆r-Rick K
I am really grateful.
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