Dell Wireless 370 Bluetooth driver for windows 8 X64

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Dell Wireless 370 Bluetooth driver for windows 8 X64

This question is answered

Hello,

I upgraded to Windows 8. Now when I install the Bluetooth Drivers downloaded from Dell Website, it shows 'This program has compatibility issues'.

How can I get my Bluetooth working, where can I get the driver for windows 8.

Verified Answer
  • Hi Vihang_Alienware M15x,

    Dell has not tested Alienware M15x laptop with Windows 8.Therefore 'Windows 8' compatible drivers for your system are not available on Dell support website. However, I did some research and found that the following steps have been producing positive results. You may want to try to see if it works for you. 

    • You may download the Bluetooth Driver from Here
    • Save the folder (zipped folder) on the 'Desktop screen'
    • Double-click the new icon on the desktop labeled DELL_WIRELESS-370-BLUETOOTH-_A02-1_R235898.exe
    • The Self-Extracting window appears and prompts you to extract or unzip to C:\DELL\DRIVERS\R235898
    • Click Ok
    • After completing the file extraction, if the Self-Extractor window is still open, close it
    • Open the following path: C:\dell\Drivers\R235898\Win64
    • Locate file Inst (Refer to the image below)



    • Right click file 'Inst'
    • Click 'Run as an administrator'
    • Click 'Yes' to continue if prompted with 'User account control' message
    • Follow through with the installation as per the screen instructions
    • Finish the installation and check for the Bluetooth functionality

    If issue persists, try using the 'setup' file to install drivers in compatibility mode (Next Step)

    • Install 'Setup.exe' file in 'compatibility Mode'
    • Navigate to C:\dell\Drivers\R235898\Win64
    • Right click ‘Setup’ file and click ‘Properties’
    • Click “Install in compatibility mode’
    • Click on Application and select ‘Troubleshoot Compatibility’
    • Next, click on ‘Troubleshoot Program’
    • Click on Program worked in earlier versions of Windows
    • Click on ‘Windows 7’
    • Click on ‘Start the Program’
    • Do not hit ‘Next’ until the installation completes
    • Once the installation completes, click on ‘Next’

    Note: Though the recommended steps have exhibited some positive results, you may still experience bluetooth issues as the laptop is not tested to work optimally with Windows 8. You may want to have a look at the list of all Dell systems tested with Windows 8: http://dell.to/SQojxk

    Please reply if you have any further questions. I would be glad to help.

    Thanks & Regards,
    Sundeep B
    #iworkfordell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USA;India For helpful Dell Support Videos, you may click Here.

All Replies
  • Hi Vihang_Alienware M15x,

    Dell has not tested Alienware M15x laptop with Windows 8.Therefore 'Windows 8' compatible drivers for your system are not available on Dell support website. However, I did some research and found that the following steps have been producing positive results. You may want to try to see if it works for you. 

    • You may download the Bluetooth Driver from Here
    • Save the folder (zipped folder) on the 'Desktop screen'
    • Double-click the new icon on the desktop labeled DELL_WIRELESS-370-BLUETOOTH-_A02-1_R235898.exe
    • The Self-Extracting window appears and prompts you to extract or unzip to C:\DELL\DRIVERS\R235898
    • Click Ok
    • After completing the file extraction, if the Self-Extractor window is still open, close it
    • Open the following path: C:\dell\Drivers\R235898\Win64
    • Locate file Inst (Refer to the image below)



    • Right click file 'Inst'
    • Click 'Run as an administrator'
    • Click 'Yes' to continue if prompted with 'User account control' message
    • Follow through with the installation as per the screen instructions
    • Finish the installation and check for the Bluetooth functionality

    If issue persists, try using the 'setup' file to install drivers in compatibility mode (Next Step)

    • Install 'Setup.exe' file in 'compatibility Mode'
    • Navigate to C:\dell\Drivers\R235898\Win64
    • Right click ‘Setup’ file and click ‘Properties’
    • Click “Install in compatibility mode’
    • Click on Application and select ‘Troubleshoot Compatibility’
    • Next, click on ‘Troubleshoot Program’
    • Click on Program worked in earlier versions of Windows
    • Click on ‘Windows 7’
    • Click on ‘Start the Program’
    • Do not hit ‘Next’ until the installation completes
    • Once the installation completes, click on ‘Next’

    Note: Though the recommended steps have exhibited some positive results, you may still experience bluetooth issues as the laptop is not tested to work optimally with Windows 8. You may want to have a look at the list of all Dell systems tested with Windows 8: http://dell.to/SQojxk

    Please reply if you have any further questions. I would be glad to help.

    Thanks & Regards,
    Sundeep B
    #iworkfordell
    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USA;India For helpful Dell Support Videos, you may click Here.

  • this solve my problem on dell studio xps 1647

    thanks :)