Hi I have just purchased a Dell Inspiron 15 3521 and there seems to be a problem with the WiFi as it will disconnect regularly for no reason. It is not the router as I have other Laptops and they don't disconnect and so I think it may be a problem with the Laptop. Does anyone else suffer from this problem?
Welcome to the community
Have you tried updating the Driver for wireless card? You can check this link to get the latest driver
If no go, try to login to safe mode with networking. Restart computer, on Dell logo keep tapping F8. Choose Safe Mode w/ Networking and try to test the wireless connection.
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I AM ASKING WHY THE QUESTION IS STILL NOT ANSWERED ????????? I THINK YOU DON'T NEED SATISFIED CUSTOMERS !!!!! NON YOUR DRIVERS RESOLVE THE PROBLEM !!! SO : WHY ?????????
SHAME ON YOU DELL !!!!!!!!!! IF DEPENDS ON ME : SUPPORT TEAM : YOU ARE FIRED ! BECAUSE YOU DONT'T GIVE <ADMIN NOTE: Substitute character removed as per TOU> ABOUT YOUR CUSTOMERS !
i also have the same problem. i.e. can open pages when near my router but can't in my room where other old laptops and smartphones still can use internet perfectly. have updated the driver and restart router...
i have also sent email to Dell regarding this problem but yet haven't received any response.
I am having the same problem. This is very annoying, as i can't do anything on mu laptop. Would someome come up with a real solution instead of suggesting to reinstall the drivers?
hi, I am sandesh hegde me also having same problems. Please give a solution for this
Please share the system model and operating system installed. Also, share the screenshot of the Device Manager with Network Controllers expanded for me to identify which wireless card is installed on your system. Here are the steps:
Please reply with the information, I'll be happy to assist further.
I have the same issue. My wifi randomly disconnects after few mins. Its very annoying. The tech had come out and changed the wifi card and the motherboard but no solution.
Please provide a proper solution to this problem.
Please share the exact system model and operating system installed. Also, try performing the below shared steps and check if it makes any difference:
Hope this helps. Please reply if you have any questions.
That was a big help. Its been a week now and the wifi has not disconnected even once. I have done all the modification as mentioned above and it seem to have worked. Thank you so much.
Glad to know that the issue is resolved. Feel free to reach out to us if you need any assistance in future.
where is the afterburner ?
I do not get the network adapter options you have listed so cannot make these changes. I have a Dell Inspiron 15 3521 running Windows 8.1 64 bit
I am experiencing the same problem. I internet access breaks every few minutes. I disconnect my wireless network and connect it again, it works but drops again after couple of minutes.
I have Dell Inspiron 15 .....windows 8.
I tried the steps you suggested to someone. You asked to change 802.1h1h+d to Strict 11h ....but I don't see any option to chnage. Also I don't see afterburner anywhere....may be its for another model #.
Please help ASAP.