I have 2 laptops (Inspiron 1525 and 1545) and was wondering if I can connect to my Dual Band 5GHZ router with this? I don't see the SSID in my wireless area on my computer.
Are my laptops compatible with a 5GHZ connection? If not, is there an adapter for it, how much is it, and it is easy to do?
A USB Wireless 5.0GHz adapter is the quickest and easiest route. You could purchase a card to install inside the unit. The adapter inside probable has 2 wires
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
Both these laptops were shipped with different wireless cards with different specifications. You should first check the wireless card install on both of your laptops:
Inspiron 1545 was shipped with 3 different wireless cards:
Note: Intel wireless 5100 only works with 1x2 MIMO supported routers.
Inspiron 1525 was shipped with5 different wireless cards:
Since you mentioned that your system do not see a SSID, did you check the router page to see if SSID is enabled? Also, are both the laptops able to detect other wireless networks?
If your laptops are unable to detect any wireless networks, press 'Fn' + 'F2' to enable wireless.
Note: If the wireless does not gets enabled with 'Fn'+ 'F2', you can enable it by pressing only 'F2'.
Keep me posted. Please reply for any questions.
Thanks and Regards,Vikram M#iworkfordellTo know more about Dell’s products, services and drivers & downloads, please go to http://dell.to/YBlak6
I quickly checked my inspiron 1545 and I know it has the 1397 card so that would make sense why I can't see a 5GHz signal. (I do see and connect fine to 2.4 signal)
How much would it cost to upgrade to the 1515 card.... and would it even be worth it?
The reason I ask is because I recently bought a new Netgear N600 Dual Band router but I am still getting kicked off the internet every now and then. I changed my channel to 11 but I'm not sure what else to do.
Thank you for your quick reply. I can suggest you few troubleshooting steps before you can upgrade the wireless card:
The distance between the system and the router should not exceed 30 feet.
Change the Advanced card properties:
Uninstall and re install wireless card driver:
If the issue still persists, you can update the system's BIOS:
Note: Please save all your data as the system will restart after the BIOS update. Make sure the ac adapter is connected and the battery is charged 10% or above to update the BIOS. Also, disconnect all the external peripherals before updating the BIOS.
You can also reseat the wireless card in case the issue is not resolved:
Note: Disconnect any telephone, network, or USB cables from the computer. Also, disconnect the computer and all attached devices from their electrical outlets.
Below is the picture of the access panel which you need to remove:
Loosen the four captive screws securing the module cover.
Remove the module cover.
The below image shows how the system will look like, once you open the access panel is removed:
Once the access panel is removed, re-seat the wireless card. Below are the steps with the screen shots:
Disconnect the antennas from the wireless LAN module.
Remove the one (1) screw securing the wireless LAN module. It will pop up at an angle.
Carefully pull the wireless LAN module straight out of the slot.
Once you take out the wireless card, put it back to its original place and connect the access panel and the battery back to the system.
Hello Mr. Vikram,
I have similar problem with my DELL Vostro 1015.
I recently changed my router from G to N type (300Mbps at 2.4GHz ) . My Vostro uses Dell Wireless 1397 WLAN Mini Card, which is G and it's some how incompatible with my N router. The connection (link) speed is 54Mbps, but I can only get 3-4Mbps throughput from the wireless. My new N router is cheap Tenda, but it's the same situation when I tried with N router from TP-Link and Cisco.
I have two questions for you.
Is it possible to fix the incompatibility issue by changing some settings of the driver or the HW module? I'd be happy if I could use half of bandwidth, like it was with my old G router.
To which Dell Wireless Wlan card, that supports N connection speed, can I upgrade my laptop? Is 1510 compatible?
Your Dell Wireless 1397 WLAN Half Mini Card works on 2.4GHz ONLY.
I know that, my router is also only 2.4G, but it's N and it doesn't work well with DW1397. I just wanted to reuse the guy's threat as my question is quite similar.
I want to replace my DW1397 with DW1510, which is 'N' and it's all what I need.
They both share the same driver installation, so normally this should work with any problems, but I wanted confirmation from DELL's support.
Here is the Dell Wireless 1510 wireless adapter specifications. Works on both 2.4GHz and 5.0GHz
The tweak for the Dell Wireless 1397 WLAN Half Mini Card
Start, control panel, device manager, network, Dell Wireless 1397 WLAN Half Mini Card, power management. Uncheck the box, allow the computer to turn off this device to save power.
Click on advanced, look for antenna diversity. Change the antenna diversity from Auto to Aux, the restart your computer.
Go to the power options, and changed the Wireless Adapter Setting, from Maximum Power Setting to Maximum Performance.
Hi Rick ,
thanks for the Dell Wireless 1510 wireless adapter specifications. It's exactly what I need and I already ordered one from ebay.
Also thanks for the tweaks of the 1797 WAN card. They are probably making a difference when you're card is working normally with the router, but there is no improvement with my N router. I'm going to switch back to my old G router temporary.
Some wireless N routers are dual band and some have the capability to run in the 2.4GHz mode. I use these Recommended Wireless Router Settings I use channel 11 in my Linksys WRT54GS
I tried different settings but not all the smart phones will connect and I also have a wireless printer I need to use.
If my router would eventually fail, I would want to switch to a dual band router.
I ordered a Dell Wireless 1515 N Adapter card for my Inspiron 1545 laptop.
I removed the factory shipped 1397 card and installed the 1515 card I just got. Installation went fine but when I started my computer back up I got a popup message saying something along the lines of "New device driver recognized... installation was not properly completed/installed." I assume that was for my new wireless card but I am able to connect to the internet just fine (as I am posting this message right now).
What does that mean... is there anything I need to do?
Open the Device Manager and check if there is any yellow exclamation mark(s) or any question mark(s):
Thanks for the reply. I appreciate it.
Here is the screen shot you requested: imageshack.us/.../98873346.jpg
Since you responded I updated the driver for this card via the device manager settings.
Thank you for posting the screen shot. All the drivers seem installed properly and everything seems good. Do get back to us for any issues in future; we will be glad to assist you.
just to let you know that I ordered 1510 wireless card for my Vostro 1015, replaced the factory 1397 and it works now with my N router at 150 Mbps.
Thanks for the support,
Please can you help me resolve a wifi performance issue with my Dell Inspiron 1525 laptop? I have recently upgraded to BT Infinity 1 (fibre to the household) Superfast Broadband service, but I am not getting Superfast performance!! In fact it's not much better than the old copper speeds of 16Mbps and 1Mpbs.
I have run the BT Speed Tests several times from the laptop, and at best get Download speed 22Mbps and Upload 1.9Mps. I have checked and the wireless card is a 1395. I'm assuming that as the laptop is about 6 years old it doesn's support dual-band wifi @ 5ghz? Is there a fix for this please?
Thanks for your help.