Re-installed windows 7, but now I have no network drivers? Anyone?

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Re-installed windows 7, but now I have no network drivers? Anyone?

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Hello, I am JuliuszD, and I have a bit of a situation. I have recently re-installed my windows 7, and the first thing I noticed was that I don't have internet. I did the troubleshoot and after using the troubleshoot to find internet access, I receive a message saying: "Windows did not detect a properly installed network adapter. If you have a network adapter, you will need to re-instal the driver." I went into device manager, and under "Other devices" I found that "Ethernet controller, Network Controller, PCI Simple Communications Controller, SM Bus controller" have an exclamation mark. After uninstalling all of them and re-installing, I receive a message that says that the driver was not installed successfully. Any thoughts? I have a Dell XPS L702X. 

All Replies
  • JuliuszD,

     

    When you reinstalled the operating system, did you install the Desktop/Notebook system software and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

    Start with the Desktop/Notebook system software and the chipset drivers and follow the list.

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • I installed windows 7 from my re-instalation DVD. This is the only CD that came with my computer. I had no options to choose which drivers to instal first, I just re-installed windows 7. I finally figured out how to receive internet via device manager, but I have been having other problems...I have internet, but everything is slow. If I try to open up anything on my desktop, it usually says "Not responding" even if I just want to open a picture on my desktop. I have downloaded several registry fix programs, but none seem to work. I have installed all of the drivers that had an exclamation mark next to them in the device manager, but still no luck. I still have all of my old files from before the windows 7 re-installation.

  • JuliuszD,

     

    When you install using the Operating System disk, you need to install the drivers in the correct order. The notebook system utility and the chipset drivers know what is installed on each specific system. A DRIVERS disk should have come with your system.

     

    The easiest method, no disks needed is Restoring Your Computer´s Software to the Factory Settings

     

    You can download the drivers from Drivers & Downloads enter your service tag number. Select your operating system.

     

    Idea Hint Idea When downloading the drivers, make a folder for each drivers and name it with the device it belongs with to make it easier to install them in the proper order.

    Desktop System Software or Notebook System Software(if applicable)
    Chipset or SMBus driver
    Processor Driver (if applicable)
    Video
    Audio (sound)
    Input Drivers (keyboard/mouse)
    Modem
    Network Card

    QuickSet(Laptop only)

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Alright, I have tried to restore my computer to factory settings, and it's as if the computer maker made this to bother me...I have tried the F8>repair> option, but there is no "dell" option which says "restore to factory settings". I have also tried the "backup and restore" option in the control panel, but no "factory settings" option is present. I am not a computer specialist, more of a trial-and-error kind of guy, but I will keep on trying. Thanks for the help!
  • JuliuszD,

     

    Restart the computer and tap F8 once a second until you see the screen. Choose repair my computer, choose your language, then username and password. The select the option for factory image.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Same here JuliudzD , but i've found this site with some solutions i think, i haven't tried it out yet but soon i will i think :P
    You should take a look..

    http://superuser.com/questions/122801/installing-ethernet-drivers-with-no-install-package 

  • Hi!  I am having this same problem but I have a Dell Optiplex 990.  Can you please help me figure out which drivers to download?  For example, under Serial ATA there are 4 different drivers available.  Do I need all of these or is one of them specific to my computer?  Any assistance would be greatly appreciated because I am not a computer expert.  Thanks!

  • kmaher,

     

    When you reinstalled the operating system, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

    Start with the Dell System Software and the chipset drivers and follow the list.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Because of the age of this thread, it will be locked.

    kmaher has been helped in another thread.

     

     

    If you need further assistance, please create a new thread in the proper Dell Support Forums

     

    Thank you,

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!