wireless capability is turned off

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wireless capability is turned off

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My dell inspiron 1420 wifi and bluetooth stopped working. I can't pick up and wirless signals and i get a message saying wireless capability is turned off. I have tried reinstalling the driver, disabling the wireless and re enabling it. I done just about everything but nothing seems to work. Can some share some idea with me to get this working.

Thanks

All Replies
  • kangodan,

     

    Places to look to see if your Connection is enabled

     

    If you can run the Finding System Information Tool and post the information back here, it may give a clue to what the problem may be.

     

     

    Rick

     

     

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Below i have listed the info you requested>

    OS Name:                   Microsoft Windows 7 Ultimate

    OS Version:                6.1.7600 N/A Build 7600

    OS Manufacturer:           Microsoft Corporation

    Original Install Date:     04-Feb-12, 6:05:54 PM

    System Boot Time:          06-Feb-12, 8:35:29 PM

    System Manufacturer:       Dell Inc.

    System Model:              Inspiron 1420                  

    System Type:               X86-based PC

    Processor(s):              1 Processor(s) Installed.

    BIOS Version:              Dell Inc. A06, 14-Jan-08

    System Locale:             en-us;English (United States)

    Input Locale:              en-us;English (United States)

    Time Zone:                 (UTC-08:00) Pacific Time (US & Canada)

    Windows IP Configuration

      Host Name . . . . . . . . . . . . : flapster-PC

      Primary Dns Suffix  . . . . . . . :

      Node Type . . . . . . . . . . . . : Hybrid

      IP Routing Enabled. . . . . . . . : No

      WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

      Media State . . . . . . . . . . . : Media disconnected

      Connection-specific DNS Suffix  . :

      Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection

      Physical Address. . . . . . . . . : 00-1C-BF-CE-91-99

      DHCP Enabled. . . . . . . . . . . : Yes

      Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

      Connection-specific DNS Suffix  . :

      Description . . . . . . . . . . . : Broadcom NetLink (TM) Fast Ethernet

      Physical Address. . . . . . . . . : 00-1E-C9-03-06-61

      DHCP Enabled. . . . . . . . . . . : Yes

      Autoconfiguration Enabled . . . . : Yes

      Link-local IPv6 Address . . . . . : fe80::7c16:8ac1:26a3:c256%11(Preferred)

      IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)

      Subnet Mask . . . . . . . . . . . : 255.255.255.0

      Lease Obtained. . . . . . . . . . : Monday, February 06, 2012 8:53:49 PM

      Lease Expires . . . . . . . . . . : Tuesday, February 07, 2012 9:10:31 PM

      Default Gateway . . . . . . . . . : 192.168.1.1

      DHCP Server . . . . . . . . . . . : 192.168.1.1

      DHCPv6 IAID . . . . . . . . . . . : 234888905

      DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-BF-9B-02-00-1E-C9-03-06-61

      DNS Servers . . . . . . . . . . . : 192.168.1.1

      NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{4829F51F-4BCB-48E6-82C8-A7DA4FDCBC06}:

      Media State . . . . . . . . . . . : Media disconnected

      Connection-specific DNS Suffix  . :

      Description . . . . . . . . . . . : Microsoft ISATAP Adapter

      Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

      DHCP Enabled. . . . . . . . . . . : No

      Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{0C373510-64F8-4550-9131-1E820045BFB3}:

      Media State . . . . . . . . . . . : Media disconnected

      Connection-specific DNS Suffix  . :

      Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

      Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

      DHCP Enabled. . . . . . . . . . . : No

      Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

      Connection-specific DNS Suffix  . :

      Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

      Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

      DHCP Enabled. . . . . . . . . . . : No

      Autoconfiguration Enabled . . . . : Yes

      IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1c34:13f5:baaf:e80b(Preferred)

      Link-local IPv6 Address . . . . . : fe80::1c34:13f5:baaf:e80b%15(Preferred)

      Default Gateway . . . . . . . . . : ::

      NetBIOS over Tcpip. . . . . . . . : Disabled

    

  • kangodan,

     

    I see that you recently installed the operating system. Was this a clean installation?

     

    Did you install the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

     

    The Intel(R) PRO/Wireless 3945ABG Network Connection does not have a bluetooth adapter, unless you have the Dell Wireless 355 Bluetooth Module (Bluetooth 2.0 + EDR) installed. Did you install the Vista Drivers in the Vista Compatibility mode?

     

     

    Rick

     

     

     

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!