I just pulled this thing out of the box fired it up and tried to connect to the internet with my WIFI.
It shows up on the bottme of the screen tells me I have an excellent connection and No Internet access. I took down all the firewalls thinking that was the problem but nothing. I've been at it for a while now and still nothing, the worst part is i really do not know what i'm doing. I know the router works, I use it for my nook all the time with no problems.
Restart your router once and check
Forum Member Since 2010
yes more then once.
Try these steps
1) Disconnect all the devices from the router, turn off router, turn off system, start router wait for 5mins then start system, check.
2) If the above doesnt work start system in safe mode with networking (tap F8 the min system is turned on till you see options)
I did a network and internet troubleshooting and it told me
Problems found: The DNS server isn't responding
can I fix this?
The DNS server is your ISP. Any other device able to go online ?
I use my nook all the time without any problem. never have any trouble with the web on it.
Type services.msc in search (If WindowsXP go to RUN) , find 'DNS client' and restart that service.
and its windows 7
Start, control panel, networking and sharing center, click on your network, then click on properties.
Look for TCP/IPv4 and TCP/IPv6, then click on properties on each. Make sure your settings match mine.
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
Thank you for the welcome.
I found TCP/IPv4 and TCP/IPv6 and they match yours exactly.
Download the Finding System Information Tool then extract it. Right click on the sysinfo.exe file left click run as administrator, and post the rest of the information back here.
Didn't it give you the bottom part with the network adapters?
If not, tru running System Information REMOVE YOUR PRODUCT ID and post the rest of the information back here.
From looking at your system information, I see that you recently installed the operating system. Did you install the Notebook System Utility and the chispet drivers( Intel Huron River (HM67) ) first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Start with the Notebook system utility and the chipset drivers and install from there.
The easier method is Restoring Your Computer´s Software to the Factory Settings
If you made the Windows 7 - IMPORTANT Windows 7 Backup Disks to create you could also use Restoring Your Dell Computer to Original Factory Installation with Dell DataSafe Local Backup 2.0
OS Name: Microsoft Windows 7 Home PremiumOS Version: 6.1.7601 Service Pack 1 Build 7601OS Manufacturer: Microsoft CorporationOriginal Install Date: 1/4/2012, 7:59:36 PMSystem Up Time: 0 Days, 1 Hours, 0 Minutes, 5 SecondsSystem Manufacturer: Dell Inc. System Model: Dell System Inspiron N7110System type: x64-based PCProcessor(s): 1 Processor(s) Installed. : Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~2100 MhzBIOS Version: DELL - 2System Locale: 0409Input Locale: 00000409Time Zone: (UTC-06:00) Central Time (US & Canada)NetWork Card(s): 5 NIC(s) Installed. : Intel(R) Centrino(R) Wireless-N 1030 Connection Name: Wireless Network Connection DHCP Enabled: Yes DHCP Server: 192.168.2.1 IP address(es) : 192.168.2.2 : fe80::599a:c71:b0ba:144e : Realtek PCIe FE Family Controller Connection Name: Local Area Connection Status: Media disconnected : Bluetooth Device (Personal Area Network) Connection Name: Bluetooth Network Connection Status: Media disconnected : Microsoft Virtual WiFi Miniport Adapter Connection Name: Wireless Network Connection 2 Status: Media disconnected : Microsoft Virtual WiFi Miniport Adapter Connection Name: Wireless Network Connection 3 Status: Media disconnected