Start, control panel, networking and sharing center. Click on your network connection, then click on properties. Go to TCP/IPv4 and TCP/IPv6 and click on properties. Make the settings match the picture below.
Then restart the computer and try to connect.
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015