The subject line says it all. No matter what I try, I cannot connect wirelessly either to my home or public network. Is there an app to help diagnose what's wrong? H E L P !!!
Does the network adapter shown in the device manager? Is it enabled there?
Restart your computer and press F2 and enter the bios. Is the wireless adapter enabled there?
If this was recent, what virus protection are you using?
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
Thanks for the quick response. Yes, the adapter shows up as enabled and says it is working properly. In addition the wireless 'tower' is lit at the top of the keyboard. Under Control Panel, Network Connections, Wireless Network Connector "Enabled" is available. However, when I click it it goes thru the process of enabling but when I check the connection nothing changes. I will restart the computer now and check the BIOS. If you don't here from me within 5 minutes then assume it is enabled but still not working.
I ck'd F2 and it is enabled. I also realized I didn't answer your other question. The problem has been occurring on and off for a while but it usually decides to work with half an hour or so of trying. This time it's been 4 hours and 3 different networks and no luck. My anti-virus has been and is Eset's NOD32.
We did have a few issues with some virus programs causing problems with the wireless adapters but don't think this was one of them.
Try running Finding System Information and post back your network adapters at the bottom.
Do you use peer to peer products?