Dell Latitude D630 - Wireless Network Connection missing

Networking, Internet, Wireless

Networking, Internet, Wireless
From Wi-Fi to wired Ethernet, mobile broadband to modems: it's all spoken here.

Dell Latitude D630 - Wireless Network Connection missing

This question is answered

I have a Dell Latitude D630 laptop and we re-installed a new version of Windows XP on top of an old XP version.  When the install was finished, I went into Network Connections and all I have is the LAN network connection.  There is not Wireless Network Connection.  I went to Device Manager and it shows a number of conflicts in "Other Devices".  Under Network Adapters it only shows the LAN adapter.  How do I get the Wireless Network Connection back?

Thanks,

rgepfert

Verified Answer
  • Rick,

    You were a tremendous help.  I downloaded and ran the updates in that order and I am now able to use the Wireless device and connect to the internet.  I have kept your notes for future use when I have to do this again. 

    Thanks for the help.

    Robert

All Replies
  •  rgepfert,

     

    Did you install the desktop/notebook utility and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Rick,

      Thanks for the link.  I have been looking to see if I could find this page.  One question though.  For Wireless, it just says Wireless Network Card under the Network Category.  But there are numerous drivers.  Do I just do all of them?

    Dell Wireless (Japan) WLAN Card

    Dell Wireless 360 Module with Bluetooth 2.0 + EDR

    Dell Wireless (US) WLAN Card

    Dell Wireless (Except US,Japan) WLAN Card

    Dell Dell Wireless 13xx, 14xx, 1505 MiniCard

    Dell Wireless 1395 WLAN MiniCard

    Dell Wireless 360 Module with Bluetooth 2.1 + EDR

    Intel Intel(R) PRO/Wireless 3945ABG Network Connection

    Robert

  • Robert,

     

    Go to device manager and see if the adapter is listed there with a yellow explanation mark.

     

    Location is important.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Rick,

    No, the only thing listed under Network adapters is "1394 Net Adapter".  I have a bunch of devices listed under 'Other Devices" that are yellow

    Audio
    Ethernet
    Modem
    Network Controller
    O2Micro Bus Controller
    SM Bus Controller
    Video

    That is what has me puzzled.  I don't  even have a wireless device listed anywhere. 

    Robert

  • Robert,

     

    When Dell's Drivers and downloads comes back up, website down at the moment, I'll post back and help you, and with the order to install.

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Robert,

     

    Dell finally back up and I'm off work. I'm hoping you're in the United States.

     

    Download and install in order. I would put each of these in their own folder and put 1notebookutility, 2chipset, etc.

     

    Install the Dell Notebook System Software and the Intel Mobile Chipset first. These MUST be installed first or the rest of the drivers will fail to install. The rest of the order is not as crucial.

     

    Broadcom 57XX Gigabit Integrated Controller 

     

    Dell Wireless 1390 WLAN MiniCard

     

    Dell Wireless 360 Module with Bluetooth 2.0 + EDR

     

    Dell Wireless (US) WLAN Card (This might be the same as the 1390 drivers, not quite sure)

     

    Intel (R) Wireless WiFi Link 4965AGN

     

    Dell QuickSet

     

    This should get you online enough to connect and then download the Audio, Video and modem drivers.

     

    There are two Audio and two video drivers. You'll have to know if you have Intel or nVidia drivers. Modem drivers under communications. Look under security and see if you have any of these items installed.

     

     

    Rick

     

     

     

     

     

     

     

     

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Rick,

    You were a tremendous help.  I downloaded and ran the updates in that order and I am now able to use the Wireless device and connect to the internet.  I have kept your notes for future use when I have to do this again. 

    Thanks for the help.

    Robert

  • Robert,

     

    Glad you got it working! Yes Thanks for posting back. I would take all those drivers, put them in numbered folders and then burn them to a disk. That way you'll have them, if and when needed.

     

    Take care,

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Rick,

    Have one more question.  I installed all the drivers, but the Intel Wireless Wifi Connection Utility is telling me that the driver is not installed.  But, I can connect to my wireless.  I get that wireless icon in the system tray with a red x on it.  When I click it it brings up the Intel ProSet/Wireless connection Utility and it says Driver Not Installed.  I have the Dell Wireless 1395 WLan Mini-Card under my Network Adapters in the Device Manager and it is not disabled.

     

    Robert

  • I have a Dell Latitude D630 laptop and we re-installed a new version of Windows XP on top of an old XP version.  When the install was finished, I went into Network Connections and all I have is the LAN network connection.  There is not Wireless Network Connection.  I went to Device Manager and it shows a number of conflicts in "Other Devices".  Under Network Adapters it only shows the LAN adapter.  How do I get the Wireless Network Connection back?

    Thanks,

    combat2

  • combat2,

    Download and install in this exact order...

    Dell Notebook System Software Utility

    Intel Mobile Chipset Driver

    Broadcom 57XX Gigabit Integrated Controller, 59XX 10/100 Ethernet Controller, v.XP/2k v10.26c Vista v10.9.0.0e, A00

    Then go to Dell Warranty Status enter your service tag, click on original configuration. Look and see which adapter is installed. Then go to Drivers & Downloads enter your service tag, select your ooperating system. Under network, download the drivers for your adapter.

    (If you have the Dell Wireless 1395, these are the drivers Dell Wireless 1390 WLAN MiniCard, Wireless 1490 Dual-Band WLAN MiniCard, Wireless 1505 Draft 802.11n WLAN Mini-Card, Wireless 1395 WLAN MiniCard, Dell Wireless 13xx, 14xx, 1505 MiniCard, v.5.60.18.9, A31-1)

    Then download and install Dell QuickSet, v.8.3.17, A51

    If you have not updated the system to XP SP3, then WPA Security will not work. You need XP SP2 or XP SP3 to use WPA Security. You will need to use the Ethernet cable to connect and download Windows Updates I would download the custom updates, especially .net framework, needed to run many applications. On an XP system, you need all versions of .net framework installed, not just the latest version.

    Places to look to see if your Connection is enabled

    Go to device manager(right click my computer, left click properties, left click hardware, left click device manager). Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.

    Click on advanced, look for Antenna Diversity. Change the Antenna Diversity from Auto to Aux.

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!