factory image restore on my c521 not working

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factory image restore on my c521 not working

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Can anyone help with restoring the factory settings on my C521 running vista premium, i have followed all the instructions on the dell support page.

When i try to get advanced boot options page up (f8) i cannot. i can get boot options (f12) but not advanced options.

i have seen the factory restore once before when the repair facility was running after my pc crashed but cannot find it again.

 

Please help.

 

Demodem

All Replies
  • If you have Vista, and the Image Restore partition still works, you would use F8 to access the advanced boot options for Windows to run it (CTRL+F11 at the Dell splash screen just after powering on for WinXP).  If the option isn't there, or it doesn't work, then you would need to do a manual reinstallation using the OS Reinstallation disks for the system.

    You can request replacement reinstallation media for US purchased systems here.
    Dell Drivers & Downloads for all systems.