Acquiring IP Address-the problem

Networking, Internet, Wireless

Networking, Internet, Wireless
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Acquiring IP Address-the problem

  • I had a Dell Inspiron E1505 for over one year. Recently, it won't connect to internet either wiredly or wirelessly as before. It showed "Acquiring IP Address" all the time. The only solution now is to set the IP address to static address rather than auto, but I don't think this is correct.

    I searched lots of articles with google and referred to Dell forum. I tried Lspfix, no avail. I tried to REPAIR, it fed back: Renewing IP address, then stopped there. Once somewhere it said: clearing NetBT failed. Try to set DHCP CLIENT to STARTED, failed because NO DEPENDENCY OR DELETION something. I am so much tired of everything!

    I doubted that this was caused by the newly installation of 4 Scholastic Educational Programs (with 1 failed) for my kid the other days. After installation, the system became unstable, i.e. the display color was downgraded to 8 bits and every time the computer started it gave an abnormal "BANG" alert sound when it entered into the final screen. (Something like when windows/application failed to initialize, but not sure)

    Here is my computer:
    Dell Inspiron E1505
    OS: Windows XP Media Center
    CPU: Core Duo T2300
    2G Memory
    Antivirus: Trend PC-Cillin 2007

    The report after ipconfig/all:

    Host name: Sunny
    Primary DNS suffix: (Empty)
    Node Type: Unknown
    IP Routing Enabled: No
    wins Proxy Enabled:No

    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix: telepacific.net
    Description: Broadcom 440x 10/100 Integrated Controller
    Physical Address: 00-15-c5-01-df-34
    DHCP Enabled: Yes
    Authoconfiguration Enabled: Yes
    IP Address: 0.0.0.0
    Subnet Mask:0.0.0.0
    Default Gateway: (Empty)
    DHCP Server: 65.60.123.33
    DNS Servers: 64.60.0.17
    64.60.0.18
    NetBIOS over TCP/IP: Disabled

    Please help me! Thanks!
  • Do a System Restore to a point in time before you installed the new software.
  • Thanks for the reply, Jimwills!
    I tried many times (points) for restoration, no avail. Here it said "Change made to drive(s) F:I: after this point cannot be reversed because the drive was either excluded from system or was turned off of removed" and it went through the procedure then pop-up "Restoration Incomplete. No Change have been made to your computer".
    I noticed that drive F or I was a removal disc or virtual disc sometimes in use, so I deleted/removed all of them and then plugged/all of them, no avail.
    Here is a report I generated the Dell Restoration Tool, it was more than specific and I really, really wish you may let me know what should I do, thank you.

    Computer Information
    - Computer System

    SUNNY

    AdminPasswordStatus = 3
    AutomaticResetBootOption = FALSE
    AutomaticResetCapability = TRUE
    BootROMSupported = TRUE
    BootupState = Normal boot
    Caption = SUNNY
    ChassisBootupState = 3
    CreationClassName = Win32_ComputerSystem
    CurrentTimeZone = -420
    DaylightInEffect = TRUE
    Description = AT/AT COMPATIBLE
    Domain = WORKGROUP
    DomainRole = 0
    EnableDaylightSavingsTime = TRUE
    FrontPanelResetStatus = 3
    InfraredSupported = FALSE
    KeyboardPasswordStatus = 3
    Manufacturer = Dell Inc.
    Model = MM061
    Name = SUNNY
    NetworkServerModeEnabled = TRUE
    NumberOfProcessors = 2
    + OEMStringArray
    Dell System
    5[0002]
    13[PP12L]
    PartOfDomain = FALSE
    PauseAfterReset = -1
    PowerOnPasswordStatus = 3
    PowerState = 0
    PowerSupplyState = 3
    PrimaryOwnerName = Sunny Zhang
    ResetCapability = 1
    ResetCount = -1
    ResetLimit = -1
    + Roles
    LM_Workstation
    LM_Server
    NT
    Status = OK
    + SupportContactDescription
    For online support, go to http://support.dell.com.
    (empty)
    For phone contact information, go to the
    Start Menu - Programs - Dell folder
    and launch the phone support link.
    SystemStartupDelay = 30
    SystemStartupOptions = "Windows XP Media Center Edition" /noexecute=optin /fastdetect
    SystemStartupSetting = 0
    SystemType = X86-based PC
    ThermalState = 3
    TotalPhysicalMemory = 2137382912
    UserName = SUNNY\Sunny Zhang
    WakeUpType = 6
    - Operating System

    Microsoft Windows XP Professional

    BootDevice = \Device\HarddiskVolume2
    BuildNumber = 2600
    BuildType = Multiprocessor Free
    Caption = Microsoft Windows XP Professional
    CodeSet = 936
    CountryCode = 86
    CreationClassName = Win32_OperatingSystem
    CSCreationClassName = Win32_ComputerSystem
    CSDVersion = Service Pack 2
    CSName = SUNNY
    CurrentTimeZone = -420
    DataExecutionPrevention_32BitApplications = TRUE
    DataExecutionPrevention_Available = TRUE
    DataExecutionPrevention_Drivers = TRUE
    DataExecutionPrevention_SupportPolicy = 2
    Debug = FALSE
    Distributed = FALSE
    EncryptionLevel = 168
    ForegroundApplicationBoost = 2
    FreePhysicalMemory = 1450200
    FreeSpaceInPagingFiles = 4600796
    FreeVirtualMemory = 2051512
    InstallDate = 13:26:02 2006-3-16
    LargeSystemCache = 0
    LastBootUpTime = 23:39:50 2007-5-29
    LocalDateTime = 23:53:16 2007-5-29
    Locale = 0804
    Manufacturer = Microsoft Corporation
    MaxNumberOfProcesses = -1
    MaxProcessMemorySize = 2097024
    Name = Microsoft Windows XP Professional|C:\WINDOWS|\Device\Harddisk0\Partition1
    NumberOfProcesses = 53
    NumberOfUsers = 2
    OSLanguage = 1033
    OSType = 18
    Primary = TRUE
    ProductType = 1
    QuantumLength = 0
    QuantumType = 0
    RegisteredUser = Sunny Zhang
    SerialNumber = 76487-OEM-0011903-00825
    ServicePackMajorVersion = 2
    ServicePackMinorVersion = 0
    SizeStoredInPagingFiles = 5060628
    Status = OK
    SuiteMask = 272
    SystemDevice = \Device\HarddiskVolume2
    SystemDirectory = C:\WINDOWS\system32
    SystemDrive = C:
    TotalVirtualMemorySize = 2097024
    TotalVisibleMemorySize = 2087288
    Version = 5.1.2600
    WindowsDirectory = C:\WINDOWS
    - Version

    5.1.2600

    Version = 5.1.2600
    BuildVersion = 2600.0000
    Modems and Network Adapters
    - Modems

    Conexant HDA D110 MDC V.92 Modem

    AttachedTo = COM3
    BlindOff = X4
    BlindOn = X3
    Caption = Conexant HDA D110 MDC V.92 Modem
    CompressionOff = +DS=0;
    CompressionOn = +DS=3;
    ConfigManagerErrorCode = 0
    ConfigManagerUserConfig = FALSE
    ConfigurationDialog = modemui.dll
    CreationClassName = Win32_PotsModem
    + DCB
    28
    0
    0
    0
    0
    194
    1
    0
    21
    32
    0
    0
    0
    0
    + Default
    60
    0
    0
    0
    0
    0
    0
    0
    0
    0
    Description = Conexant HDA D110 MDC V.92 Modem
    DeviceID = HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_14F100C3&REV_0900\4&2973568E&0&0102
    DeviceType = Internal Modem
    DriverDate = 17:00:00 2005-8-8
    ErrorControlForced = +ES=3,2,4;
    ErrorControlOff = +ES=1,0,1;
    ErrorControlOn = +ES=3,0,2;
    FlowControlHard = +IFC=2,2;
    FlowControlOff = +IFC=0,0;
    FlowControlSoft = +IFC=1,1;
    InactivityScale = "0a000000"
    InactivityTimeout = 0
    Index = 0
    MaxBaudRateToSerialPort = 115200
    Model = Conexant HDA D110 MDC V.92 Modem
    ModemInfPath = oem11.inf
    ModemInfSection = ModemX
    Name = Conexant HDA D110 MDC V.92 Modem
    PNPDeviceID = HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_14F100C3&REV_0900\4&2973568E&0&0102
    PortSubClass = "02"
    PowerManagementSupported = FALSE
    Prefix = AT
    + Properties
    192
    1
    0
    0
    255
    0
    0
    0
    255
    0
    0
    0
    5
    0
    0
    0
    ProviderName = Conexant
    Pulse = P
    Reset = ATZ
    ResponsesKeyName = Conexant HDA D110 MDC V.92 Modem::Conexant::Conexant
    SpeakerModeDial = M1
    SpeakerModeOff = M0
    SpeakerModeOn = M2
    SpeakerModeSetup = M3
    SpeakerVolumeHigh = L3
    SpeakerVolumeLow = L1
    SpeakerVolumeMed = L2
    Status = OK
    StatusInfo = 3
    SystemCreationClassName = Win32_ComputerSystem
    SystemName = SUNNY
    Terminator =
    Tone = T
    - Network Adapters


    - [00000001] Broadcom 440x 10/100 Integrated Controller
    Caption = [00000001] Broadcom 440x 10/100 Integrated Controller
    DatabasePath = %SystemRoot%\System32\drivers\etc
    Description = Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
    DHCPEnabled = FALSE
    DNSDomain = telepacific.net
    DNSHostName = Sunny
    DomainDNSRegistrationEnabled = FALSE
    FullDNSRegistrationEnabled = TRUE
    Index = 1
    IPConnectionMetric = 1
    IPEnabled = TRUE
    IPFilterSecurityEnabled = FALSE
    IPXEnabled = FALSE
    MACAddress = 00:15:C5:01:DF:C3
    ServiceName = bcm4sbxp
    SettingID = {57C04A16-008B-4B4E-A45A-857600BC9A8F}
    - [00000010] Dell Wireless 1390 WLAN Mini-Card
    Caption = [00000010] Dell Wireless 1390 WLAN Mini-Card
    DatabasePath = %SystemRoot%\System32\drivers\etc
    Description = Dell Wireless 1390 WLAN Mini-Card - Packet Scheduler Miniport
    DHCPEnabled = TRUE
    DHCPLeaseExpires = 10:54:54 2007-5-7
    DHCPLeaseObtained = 10:54:54 2007-5-6
    DNSHostName = Sunny
    DomainDNSRegistrationEnabled = FALSE
    FullDNSRegistrationEnabled = TRUE
    Index = 10
    IPConnectionMetric = 1
    IPEnabled = TRUE
    IPFilterSecurityEnabled = FALSE
    IPXEnabled = FALSE
    MACAddress = 00:16:CE:1F:38:0E
    ServiceName = BCM43XX
    SettingID = {63DD1B8A-B8D9-4C15-B6C4-48CDAA6BA52E}
    - Network Clients


    - Microsoft Terminal Services
    Description = RDPNP
    Manufacturer = Microsoft Corporation
    Name = Microsoft Terminal Services
    Status = Unknown
    - Microsoft Windows Network
    Caption = Workstation
    Description = Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
    Manufacturer = Microsoft Corporation
    Name = Microsoft Windows Network
    Status = OK
    - Web Client Network
    Caption = WebClient
    Description = Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start.
    Manufacturer = Microsoft Corporation
    Name = Web Client Network
    Status = OK
    - Dell Wireless WLAN Card Logon Provider
    Caption = BCMLogon
    Description = Provides credential information (user name, password, domain) used by wireless management software for login to wireless networks. Optionally enables wireless login at startup for SSO environments.
    Manufacturer = Broadcom Corporation
    Name = Dell Wireless WLAN Card Logon Provider
    Status = Unknown
  • Hi, jmwills, thank you for your previous reply. I had post another report the other days, would you please help me out by dropping some lines here. Thanks again.
  • From a Command Prompt type:
     
    c:\ipconfig /all >> C:\ipconfig.txt
     
    Go to the root drive (C) and find that text file and past the contents here.
  • Thanks, jmwills.
    Here is the ipconfig report:


    Windows IP Configuration



    Host Name . . . . . . . . . . . . : Sunny

    Primary Dns Suffix . . . . . . . :

    Node Type . . . . . . . . . . . . : Unknown

    IP Routing Enabled. . . . . . . . : No

    WINS Proxy Enabled. . . . . . . . : No



    Ethernet adapter Local Area Connection:



    Media State . . . . . . . . . . . : Media disconnected

    Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller

    Physical Address. . . . . . . . . : 00-15-C5-01-DF-C3



    Ethernet adapter Wireless Network Connection:



    Media State . . . . . . . . . . . : Media disconnected

    Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card

    Physical Address. . . . . . . . . : 00-16-CE-1F-38-0E


    By the way, I found the following 2 problems in the Device Management where it shows a yellow sign mark with a black exclamation mark in the center:
    1. Device Manager-Network Adapters-Wan Miniport (PPTP);
    2. System Devices-Microsoft System Management BIOS Driver.

    Again, if I use a static ip address in my Dell laptop to other LAN, it works well. The problem is it cannot be assign with an automatic ip address.

    Thank you for your help!
  • I recently have been experiencing the same problem. I also have an inspirion E1505, however I have not installed any new software onto my laptop.  I started experiencing the problem when I tried to access my brothers wireless internet connection.  His wireless network is a secured site and he gave me his site key and password to access the signal from his Linksys but my pc kept dropping the ip and when the net was up it was very slow.  When I came home and accesses my wireless network it was fine for the first few minutes and then dropped the ip address again?  Any suggestions?