Bluetooth Peripheral Device : failed

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Bluetooth Peripheral Device : failed

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Hello, I just reinstalled my Inspiron 1720 and everything works fine but the Blu etooth Peripheral Device which keeps reinstalling after every reboot. 

In device manager Bluetooth Radios, "Dell Truemobile 355 Bluetooth + EDR" and "Microsoft Bluetooth Enumerator" are installed properly but I have in "Other devices" a Bluetooth Peripheral Device which does not want to install.

I used Driver CD provided when I purchased my laptop but it does not find any drivers to solve the problem. I also went to drivers to fin the latest one and this neither does not work .

What more can I do? Finb below a capture of my device manager.

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  • Jean,


    When you reinstalled the operating system, did you install the Desktop/Notebook system software and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

    Start with the Desktop/Notebook system software and the chipset drivers and follow the list.



    What is a Dell Service Tag and how do I locate it? 



    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

    Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015

  • Hello, no, I wanted to avoid installing all the DELL programs to reduce unnecessary processes to run.

    All drivers (with the help of Windows Update I think) installed correctly. I also installed a few drivers from the DELL drivers download page. Just the bluetooth failed to installed unfortunately.